Data We Hold and Why We Hold It
When you register, we collect your name, contact details and the information needed to verify your account. When you fund your account through JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier — not your full wallet PIN or password, which never passes
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through our systems. We use this data to process your deposits and withdrawals, keep your account secure, and respond to support requests. Device data such as your browser type and IP address is logged automatically to detect unusual access attempts. We do not sell your personal
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data to third parties. Sharing happens only where required for payment processing — for example, passing a Raast transaction ID to confirm a transfer — or where applicable law in Pakistan or your eligible region requires us to do so. You can request a copy of
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the data we hold, ask us to correct inaccuracies, or ask us to delete your account data by contacting our support team. Retention periods depend on legal and operational requirements; payment records are typically kept for the period required under applicable financial rules. Availability of our
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service depends on local law and the eligible region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.